Summary

Normon Laboratories replaced paper-based qualification and validation workflows with a digital system that provides real-time document traceability, parallel reviews, automated risk assessments, and structured workflows.

Initial equipment qualification times fell 30% to 40%, while some requalification times fell by up to 60%. Normon also eliminated 270,000 printed sheets per year and reduced paper waste by 1.3 tons.

Key takeaways

• Real-time document tracking removed documentation “black holes” and gave teams immediate visibility into validation and qualification status.
• Parallel reviews, automated result entry, and automated risk assessments reduced manual work and shortened qualification, review, and approval cycles.
• A phased implementation started with laboratory equipment qualification, with plans to extend digital qualification and validation across Plant Technical Services and integrate with SAP and TrackWise.
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Who is this for

• Director of Validation / CQV
• Director of Engineering
• Director of Quality / QA
• Validation Project Manager
• Site Validation Lead
• Director of IT