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Technical Content Writer

ValGenesis is looking for a Technical Writer to join our product group in Toronto, ON. Product group is responsible for product documentation, user manual, as well as contextual help, FAQ, website content and user assistance content.

Responsibilities

  • Create Product marketing materials
  • Create product helpfiles for end users and system administrators
  • Experience in MadCap Flare is an advantage
  • Research, write, and ensure the accuracy of content that covers current and future releases of our product
  • Continuously improve documentation by incorporating feedback from customers and internal users
  • Review contents submitted for blogs by other internal resources (blogs, articles, product documentation, knowledge base, etc.)
  • Ability to learn highly technical products quickly, using pre-release software and internal documentation
  • Ability to obtain information through research, interviews, and experimentation
  • Ability to work with geographically distributed team members and developers
  • Motivation and ability to be productive in a fast-paced, dynamic environment
  • Self-direction, flexibility, and an eagerness to learn

Requirements:

  • B.S. in a relevant scientific field, such as biochemistry, molecular biology, Quality, Engineering, or cell biology
  • At least 3 years of technical writing experience, preferably in the software field and with experience in writing technical documentation
  • Knowledge of quality and regulatory compliance

Location

Toronto

2000 Argentia Rd Suite 220
Mississauga L5N 1W1
Ontario

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