Location: Indonesia (Remote)
What We Need: ValGenesis now seeks to expand its Business Development department. As a Business Development Representative for ValGenesis, you will be the first interaction with prospects. Your mission is to engage with them over the phone and email to deliver answers, information, and ideas on how they can use ValGenesis products within their organization and then prepare those prospects for their first engagement with sales.
Learn more about working for ValGenesis, the de facto standard for paperless validation in Life Sciences.
What You’ll Be Doing (Responsibilities):
- Respond via phone call to inbound inquiries about ValGenesis products and solutions quickly and enthusiastically. Answer questions and determine the prospect’s interest and ability in moving forward with a sales engagement.
- Achieve or exceed defined KPI Goals based on qualifying prospects according to established guidelines.
- Proactively reach out via phone call to marketing leads that have self-qualified through a determined set of cumulative activities.
- Proactively engage high-interest individuals on LinkedIn and other channels to introduce ValGenesis products and solutions. This includes cold-calling select lists of high-potential individuals.
- After a lead is qualified, schedule a pre-demo meeting with the appropriate regional salesperson.
- Attend virtual or in-person events (when safe and as able) as a ValGenesis representative.
- Update marketing and sales systems with details of phone calls and lead outreach. Ensure data is accurate for use by the sales team.
- Collaborate with marketing and sales teams to provide candid, clear feedback on lead quality, marketing channel quality, and process effectiveness. Your insight is unique and valuable.
- Contribute to regular reporting as necessary.
- Participate in ongoing training to stay up to date with products and solutions.
What We Are Looking For (Requirements): - 2 – 5 years experience in a call center or other role where the majority of work was spent speaking with customers, prospects, or partners over the phone. This is a phone-centric role.
- Enthusiasm for talking to people and helping them identify solutions that improve their daily professional lives (i.e.: helping to digitize and streamline efforts).
- Comfort with a blended base-plus-commission salary and desire to hit targets.
- Excellent verbal and written communication skills
- Operate proactively and is a self-starter
- Possess a strong work ethic including but not limited to staying organized, following processes, having strong time management abilities
- Ability to travel 5 – 15% of the time for conferences to manage company exhibit/booth
More About US...
Headquartered in South San Francisco, since 2005 we’ve grown into a global organization with offices around the world. ValGenesis is the global market leader and fastest-growing provider of digital validation software for life science companies. We are proud to partner with 30 of the top 50 global pharmaceutical and biotech companies.
Our SaaS platform and flagship product, Validation Lifecycle Management System (VLMS), is the first enterprise software solution to fully electronically manage the validation process lifecycle, accelerating time to market, reducing manufacturing costs, and increasing quality and regulatory compliance for our customers. As a first mover supporting the pharmaceutical, biotech, and medical device industries, ValGenesis is pioneering innovation over web, mobile, IoT, and AR channels. For more, see the
Benefits:
ValGenesis provides a competitive base salary, top tier benefit options inclusive of health, dental, vision, Observance of Company Holidays, and PTO (paid time off). We are searching for talent that is driven to execute results to help us accomplish our goals while remaining committed to customer success, collaborating cross-functionally, openly communicating, and operating with responsibility.
- ValGenesis is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, age, national origin, religion, marital status, sexual orientation, ancestry, color, gender identity/expression, family / medical care leave, genetic information, medical condition, physical/mental disability, political affiliation, status as a protected veteran, status as a person with a disability, or other characteristics protected by laws or regulations.