Security

Customer data security is a paramount goal for ValGenesis. ValGenesis protects customer data with world-class physical, network, application and data-level security. ValGenesis maintains a comprehensive security program based on ISO 27001 to ensure the confidentiality, integrity and availability of customer data. ValGenesis is committed to ensuring that services are available for operation and use at times set forth as per the service-level agreements. Servers are also protected against unauthorized physical and logical access, including biometric entry authentication and 24/7/365 onsite monitoring.

ValGenesis Cloud Solutions provide advanced security features at the network, server and application layers, ensuring that data and applications are protected. This combined with on-going monitoring of user access, intrusion detection, and firewall integrity, safeguards ValGenesis customers. In the ValGenesis cloud, client data is encrypted to ensure data security and integrity.

Service Organization Controls

ValGenesis Cloud Solutions are hosted in the most advanced infrastructure available: a SSAE 16 SOC 2 Type 2-certified data center.

This infrastructure provides advanced security features at the network, server and application levels to ensure customer data is protected. In addition, enterprise-class service provides network redundancies, stand-by backup power and high-bandwidth Internet access through a tier 1 backbone. These assets, plus constant monitoring and skilled resources, which are dedicated to infrastructure health, contribute to ValGenesis’ outstanding record of up-time and availability.

ValGenesis regularly passes rigorous third-party compliance audits through robust security, confidentiality and availability controls. ValGenesis now publishes a Service Organization Controls 2 (SOC 2) Type II report under Security. ValGenesis data centers and service providers also publish SSAE16 SOC1 Type II. These reports confirm that ValGenesis delivers fully secure and reliable, high quality operating standards in its data center operations, including provisioning, management and monitoring of hardware, network and firewall.

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